Customer information
Shipping
We currently ship to US addresses only.
Free shipping on orders $50+. Shipping for orders below $50 is calculated at checkout. The threshold applies to the merchandise subtotal after discounts and before tax.
6. Shipping, Delivery & Logistics (IMPORTANT) By placing an order, you agree to the following shipping terms:
- Sourcing: Products are shipped directly from our global manufacturing partners to offer you the best possible price.
- Estimated Times: Standard shipping typically takes 7–14 business days. However, these are estimates only.
- Extended Delivery Clause: Due to international logistics, customs clearance, and carrier delays beyond our control, you agree to allow up to 60 days (2 months) for delivery.
- Non-Delivery Claims: We cannot process a refund for "Item Not Received" until this 60-day window has passed. If your item has not arrived after 60 days, we will issue a full refund immediately. Chargebacks filed for "Non-Delivery" before this 60-day period will be contested using this agreement.